There are 2 ways to close
Amazon Japan Account.
① Use Amazon app
② Web browser on PC
Use Amazon app to close the account
Pictures below show that
the process of closing the account.
I talked to the human customer support
on chat and was told that
I need to contact with Amazon
to close the account.
We do not have a way to
close the account without
contacting them.
It is different from Amazon USA.
Please keep English setting so that
you could chat an agent with English.
Close the account on PC web browser
Contacting Amazon Japan chat on
web browser here.
Click the red circled one.
Chose Manage Prime Membership.
Even though I do not have prime membership,
I chose that. It is just a way to
contact chat.
Then, follow below picture.
Lastly, click chat.
You will chat with someon who
can type in English.
If you still have a problem,
please contact me.
ebjmanga@gmai.com
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